Benifits of Electronic Banking

Benefits of E-Banking

From Customers’ Point of View

 The customer can transact in their account at any time and anywhere throughout the country or outside the country.
 There is no time and place restriction
 The customers need not visit the branch for transaction and no need to wait in the big queue, thus saving time.
 The customer can avail 24*7 access to the banking services from any where.
 With the help of e-banking, the easy access to the banks is another advantage to the customers.
 Customer can have better awareness of products & services
 Customer can have up-to-date information of his or her accounts

From Bank’s Point of View

 In this competitive world, E-banking helps banks attract more customers and face competition from other banks
 Banks can enhance customer satisfaction through rendering sophisticated services
 Banks can avoid fraudulent activities and reduce overall risk by having proper MIS and providing secured e-banking services
 Banks can save time and can increase the number of transactions and business with the help of E-banking
 Banks can improve service delivery and quality with introduction of E-banking
 Cross sell the complete suite of banking products and services
 Banks can save costs by sharing the electronic network with peer banks